Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with Aura By You. We’re committed to delivering your order as quickly and efficiently as possible. Please read our shipping policy carefully before making a purchase.
Order Processing Time
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All orders are processed within 2–5 business days after payment is received.
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Orders are not processed or shipped on weekends or holidays.
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If we experience a high volume of orders or stock delays from our supplier, processing times may be slightly extended. You will be notified by email if there’s any significant delay.
Shipping Time & Delivery Estimates
We ship worldwide through our trusted fulfillment partner CJdropshipping. Delivery times vary depending on your location:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–20 business days |
| Canada | 10–25 business days |
| United Kingdom | 7–20 business days |
| Australia & New Zealand | 10–25 business days |
| Europe | 10–25 business days |
| Rest of World | 15–35 business days |
Please note: Delivery times are estimates and may vary due to factors such as customs processing, carrier delays, or shipping restrictions in your area.
Shipping Costs
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Shipping costs are calculated at checkout based on your location and the product(s) ordered.
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Occasionally, we may offer free shipping promotions — these will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package in real time.
Customs, Duties & Taxes
Aura By You is not responsible for any customs fees, import duties, or taxes applied to your order.
All charges imposed during or after shipping (such as tariffs or import taxes) are the responsibility of the customer.
Wrong Address Disclaimer
Please make sure your shipping address is correct at checkout.
If you enter the wrong address, contact us immediately at [your email address]. Once the order has been shipped, we cannot change or reroute the package.
Lost or Delayed Packages
If your order is delayed beyond the estimated delivery window, please contact us at [your email address] with your order number.
We will assist you in locating the package and resolving the issue with our fulfillment partner.
Contact Us
If you have any questions about shipping or your order, feel free to reach out to us:
📧 Email: [support@aurabyyou.com]
🌐 Website: [https://aurabyyou.com]